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About availability of Cash on Delivery

    The Cash on Delivery option might not be available for your order due to several reasons.

    Here are some of the reasons you might not be able to place an order using the Cash on Delivery option:

  • Item not eligible

    All Fulfilled by Kikinben items, along with some Seller Fulfilled Orders are eligible for Cash on Delivery. Items that do not have the 'Cash on Delivery Eligible' message on their respective product detail pages, will not be eligible for cash on delivery.

  • Order value exceeds limit

    Cash on Delivery is only available on Fulfilled by KiKinben Orders worth Taka 50,000 or less.

  • Delivery address not eligible

    Cash on Delivery is not yet available outside Dhaka. If your address is not eligible, you'll also see a message indicating that this option is not available to you.

  • Kikinben Veggie Club Membership

    Kikinben Veggie Club membership cannot be purchased using cash on delivery as a payment method.


About Cash/Card on Delivery

    Cash on Delivery is a payment method available on Kikinben. It lets you place orders without the need of an advance payment.

    Cash on Delivery is available as a payment method for all items Fulfilled by Kikinben and some seller fulfilled items. Eligible items will be indicated by the message "Eligible for Cash on Delivery" on the product details page.

    You can pay for Cash on Delivery orders by cash at all locations in Dhaka and by Credit/Debit card in selected locations. Please check with the delivery associate if you can pay by card. We accept Visa, MasterCard, Maestro and Taka debit and credit cards from all banks in Bangladesh.

    We accept all valid notes, we would kindly ask you to have the exact amount ready.. You can also pay conveniently at your doorstep with cards or by Bkash payment.

    Cash on Delivery cannot be used in conjunction with the Kikinben Gift card Balance as a payment mode. If you deselect Gift Card Balance as a payment mode, Cash On Delivery may become available as a payment mode, provided the item and the delivery location are eligible.

    There are no extra charges for Cash on Delivery. We only collect the amount printed on the invoice.

    Note:

  • Cash on Delivery is only available in Dhaka. This is due to limitations of courier services we use.

  • Cash on Delivery will not be available if your order value exceeds Taka 50,000.

  • Kikinben Veggie Club membership cannot be purchased using cash on delivery as a payment method.

  • All orders placed using cash on delivery as payment method will be verified through a call before shipment.

  • If you're using Cash on Delivery as a payment method and your mobile number is not verified on Kikinben, you will be asked to enter a One-Time password on Kikinben in order to complete your order. This One- Time password will be sent to your registered mobile number.


Terms & Conditions for Cash on Delivery

    The availability of the Cash on Delivery option is subject to the Cash on Delivery terms & conditions.

    Terms & Conditions:

  • The payment option of Cash on Delivery is available for all Fulfilled by Kikinben and some seller fulfilled orders.

  • Cash on Delivery can be used as payment method only for orders less than Taka 50,000. The order value limit could be lower depending on the location of your address.

  • Convenience fees of Taka 50 will be charged on orders placed using Cash on Delivery. However, for a limited period, no convenience fees will be charged on any orders placed using Cash on Delivery.

  • Cash on Delivery cannot be used to pay for orders containing a mix of seller fulfilled items and items Fulfilled by Kikinben or a mix of seller fulfilled items.

  • Kikinben Veggie Club membership cannot be purchased using cash on delivery as a payment method.

  • The order amount has to be paid in full before receiving the package and signing the delivery sheet. The package can be opened only after the payment is made.

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